Legal
Last updated November 9, 2026. The rules for using Haven's Reach.
Section 01
Haven's Reach provides a paid subscription service that displays filtered, publicly available job and service leads (primarily for trades such as plumbing) collected from third-party sources. The Service is intended for business use by contractors and related professionals.
We do not guarantee that any lead will result in a job, customer, or revenue. Leads are provided as-is from public sources and may be incomplete, outdated, or already filled.
Section 02
You must create an account to access the paid portion of the Service. You are responsible for maintaining the confidentiality of your account and for all activity that occurs under it. You must provide accurate information and keep it up to date.
We may suspend or terminate accounts that violate these Terms or that we reasonably believe are being used abusively.
Section 03
Access to leads requires an active paid subscription. Fees are billed in advance on a recurring basis (currently monthly) through Stripe. All fees are non-refundable except where required by law.
You may cancel at any time; cancellation takes effect at the end of the current billing period. We may change pricing with reasonable notice. Continued use after a price change constitutes acceptance of the new price.
Section 04
You agree not to:
We reserve the right to suspend or terminate access for violations.
Section 05
Leads are gathered from publicly available posts on third-party platforms. We do not create, verify, or endorse the original posts. Accuracy, completeness, and availability of leads depend on those external sources and may change without notice.
You are solely responsible for how you contact or interact with any person associated with a lead. You must comply with all applicable laws (including anti-spam and privacy laws) when doing so.
Section 06
The Service, including its design, filtering, scoring, and presentation of leads, is owned by us or our licensors. You receive a limited, non-exclusive, non-transferable license to access the Service for your internal business use during an active subscription.
You retain ownership of any feedback or ratings you submit. You grant us a license to use that feedback to improve the Service.
Section 07
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that leads will be accurate, current, or result in business. We do not warrant uninterrupted or error-free operation.
Section 08
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE THREE MONTHS PRECEDING THE CLAIM.
Section 09
You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access immediately if you violate these Terms or if we discontinue the Service.
Upon termination, your right to access leads ends. Sections that by their nature should survive (including disclaimers, limitations of liability, and intellectual property) will survive.
Section 10
We may update these Terms from time to time. We will post the revised version and update the "Last updated" date. Continued use of the Service after changes become effective constitutes acceptance of the new Terms.
Section 11
These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law principles. Any disputes shall be resolved in the state or federal courts located in Connecticut.
Section 12
Questions about these Terms: legal@havensreach.com