Privacy policy.

Section 01

Information we collect

We collect the following:

• Account data: email address and authentication details when you create an account (via magic link or similar).
• Subscription and payment data: billing information processed through Stripe. We do not store full payment card numbers.
• Usage data: which leads you view, save, or give feedback on; pages you visit; and basic interaction data needed to run the Service.
• Lead data: publicly available posts and related information collected from third-party sources (including Nextdoor, Facebook, Reddit, and similar platforms). This may include post text, timestamps, approximate location, and other details visible in the original post.
• Technical data: IP address, browser type, device information, and cookies used for login sessions and basic operation of the Service.

Section 02

How we use information

We use the information to:

• Operate the Service and show you leads
• Process your subscription and payments
• Filter, score, and improve lead quality
• Maintain your saved leads and account preferences
• Communicate with you about your account or important Service updates
• Detect and prevent abuse or fraud
• Comply with legal requirements

Section 03

How we share information

We do not sell your personal information.

We may share information only with:

• Service providers that help us run the Service (hosting, authentication, payments, and infrastructure)
• Authorities when required by law or to protect our rights
• A successor entity in the event of a merger, acquisition, or sale of assets

Lead information displayed in the Service comes from public sources. We do not share your account details with the original posters of those leads.

Section 04

Data retention

We retain account and usage data for as long as your account is active or as needed to provide the Service, resolve disputes, and meet legal obligations. You may request deletion of your account data by contacting us. Lead data is retained according to our internal filtering and expiration rules.

Section 05

Your rights

You may request access to, correction of, or deletion of your personal information. Contact us at the email below to make a request. We will respond within a reasonable time.

Section 06

Cookies and similar technologies

We use essential cookies for login sessions and basic functionality. You can control cookies through your browser settings, though disabling them may affect your ability to use the Service.

Section 07

Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure.

Section 08

Children's privacy

The Service is intended for adults and businesses. We do not knowingly collect personal information from anyone under 18.

Section 09

Changes to this policy

We may update this Privacy Policy. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the Service after changes means you accept the updated policy.

Section 10

Contact us

Questions about this Privacy Policy: privacy@havensreach.com